CMMS

A CMMS (Computerized Maintenance Management System) is comprehensive software designed to digitize, organize, and optimize all operations related to the maintenance of an organization's physical assets. Its main mission is to replace manual and scattered methods—such as paper, phone calls, or spreadsheets—with a centralized system that ensures traceability and efficiency.

In Spanish-speaking countries, it's commonly known as GMAO (Gestión de Mantenimiento Asistido por Ordenador), though both terms refer to the same technology.

The 3 Critical Functions of a Modern CMMS

Beyond being a simple inventory, a CMMS acts as the "brain" of the technical department, coordinating three vital areas:

• Asset Management: Records not only what equipment the organization owns (streetlights, vehicles, containers), but all their technical information: brand, model, installation date, warranties, useful life, and component hierarchy (breakdown).
• Work Order Management: The engine of the system. It allows generating repair requests (corrective) or scheduling automatic reviews (preventive), assigning them to specific technicians, and monitoring their status in real-time until closure.
• Stock and Cost Management: Links materials used in each intervention with the warehouse, enabling precise inventory control and calculating the real cost of each repair (labor + materials).

CMMS vs. Spreadsheets: The Necessary Leap

Many small businesses and municipalities still manage their urban services using Excel. Although it seems like an economical short-term solution, it carries serious operational risks:

• Lack of Traceability: In Excel, it's impossible to know who modified data, when it was done, or if information was accidentally deleted. A CMMS offers complete auditing.
• No Automation: A spreadsheet doesn't send alerts when a warranty expires or when a mandatory review is due. A CMMS does.
• Isolation: Excel lives on one person's computer. A CMMS lives in the cloud, accessible by the entire team simultaneously.

Maptainer: The Evolution Toward Geo-Centered CMMS

Most CMMS on the market were born for closed industrial environments (factories). When applied to urban maintenance, they fail because they lack geographic context.

Maptainer redefines the concept by proposing a Visual and Geo-Centered CMMS. We understand that managing a city isn't managing a list, but managing a territory. That's why our platform integrates CMMS management power with map visualization. Operators don't search for codes in a list; they tap points on a map on their phone. This reduces the learning curve, minimizes errors, and connects technical data with the physical reality of the street.